Rules and Regulations
 
 
All items in this catalog have been approved by the Colorado Department of Corrections. Union Supply Direct will only accept orders placed by family members and friends. Inmates may not purchase packages for themselves or other inmates. Multiple orders may be placed for an inmate every month as long as the listed monthly spending limit for the facility and/or housing unit is not exceeded. To determine inmate eligibility and the maximum spending limit by facility and/or housing unit, please refer to the table provided. Package privileges are subject to change without notice. 
    
Spending Limit:  There is a $10 product minimum per order, this minimum does not include shipping or sales tax.  Please refer to the maximum spending limit listed below:
 

Abbreviation

Facility

Spending Limit

AVCF

 Arkansas Valley Correctional Facility - RH, UNIT 1, 2, 4, 5, 6, UNT6P

$50

AVCF

 Arkansas Valley Correctional Facility - UNIT 3

$75

ACC

 Arrowhead Correctional Center

$50

BCCF

 Bent County Correctional Facility

$50

BVCF

 Buena Vista Correctional Facility - EAST 1st, 2nd, 3rd tier, NORTH WING

$50

BVCF

 Buena Vista Correctional Facility - SEG / Unit 6

$50

BVCF

 Buena Vista Correctional Facility - SOUTH WING 1st, 2nd Tier, 3rd Tier, East Dorms

$75

BVMC

 Buena Vista Minimum Center - A, B, C, Lower North Unit

$75

BW

 Buenie Work Program

$75

CCC

 Camp George West

$100

CCF

 Centennial Correctional Facility - DIAG, UNIT A

$20

CCF

 Centennial Correctional Facility - UNIT B

$30

CCF

 Centennial Correctional Facility - UNITS C, D, E

$30

CCF

 Centennial Correctional Facility - UNIT F, G

$40

CCF

 Centennial Correctional Facility - Units H, I, K, L

$30

CCF

 Centennial Correctional Facility - Units L-C and D pods ONLY (incentive)

$50

CSP

 Colorado State Penitentiary - Unit: LU D

$100

CTCF

 Colorado Territorial Correctional Facility - Cell House: 5 NOT Allowed

$50

CTCF

 Colorado Territorial Correctional Facility - Incentive Unit (CH7 1/2L 1/2R & 3/4L; CH3 D-Wing)

$75

CCCF

 Crowley County Correctional Facility

$50

DCF

 Delta Correctional Facility

$100

CCF

 Delta Correctional Facility - Five House

$125

DRDC

 Denver Reception & Diagnostic Center - Unit: Infirm

$60

DRDC

 Denver Reception & Diagnostic Center - Unit: SMNU, LU 4-A, 4B, 5

$100

DWCF

 Denver Women's Correctional Facility - Unit: MCU 4

$20

DWCF

 Denver Women's Correctional Facility - Unit: LU 3 D

$40

DWCF

 Denver Women's Correctional Facility - Unit: LU 1, LU 2

$100

DWCF

 Denver Women's Correctional Facility - Unit: LU3 A, LU 3-C, LU 5 A, B, C, D, & LU 6

$60

DWCF

 Denver Women's Correctional Facility - Unit: LU3 B

$60

FMCC

 Four Mile Correctional Center

$50

FCF

 Fremont Correctional Facility - Cell House: 7 and 8

$50

FCF

 Fremont Correctional Facility - Unit 2

$50

FCF

 Fremont Correctional Facility - LU 3-5, 6 Low

$40

FCF

 Fremont Correctional Facility - Unit 1

$30

FCF

 Fremont Correctional Facility - 6 Upper

$40

LVCF

 La Vista Correctional Facility - 3, 4, 5, 6

$60

LVCF

 La Vista Correctional Facility - Unit: LU 1 & 7

$100

LCF

 La Vista Correctional Facility - Unit: LU 2

$125

LCF

 Limon Correctional Facility - 1 and 2 Custody

$50

LCF

 Limon Correctional Facility - Unit: LU 4 & LU 5

$75

LCF

 Limon Correctional Facility - Units: LU 6

$125

RCC

 Rifle Correctional Facility

$100

SCCF

 San Carlos Correctional Facility

$40

SCCF

 San Carlos Correctional Facility - Unit 1 LEFT ONLY

$100

SCF

 Sterling Correctional Facility - 04

$75

SCF

 Sterling Correctional Facility - Unit 4A

$200

SCF

 Sterling Correctional Facility - Unit 4B

$75

SCF

 Sterling Correctional Facility - Unit 4C

$125

SCF

 Sterling Correctional Facility - Unit 02 & 03

$75

SCF

 Sterling Correctional Facility - Units: 01, Units 21-25, and Units 31-36

$125

TCF

 Trinidad Correctional Facility

$100

YOS / YT

 Youthful Offender System

$30

 
 
            
Delivery of Packages: USG delivers packages to Canteen monthly, and Canteen will then deliver to each facility based on their commissary delivery schedule. USG does not have access to the commissary delivery schedule.
 
Product: If an item is discontinued by the manufacturer, we will substitute with an item of equal or greater value.
 
Payment Methods: Union Supply Direct accepts the following forms of payment: credit card, personal check (must have customers name, address & phone # imprinted on it), money order (must be domestic, printed in the U.S.) or cash payment through ACE CASH EXPRESS. We accept major credit and debit cards with the following logos: Discover, MasterCard, and Visa. There is no surcharge for using your credit card to make purchases with Union Supply Group. Please be sure to provide your exact credit card holder name, billing address, CVV code and the telephone number that your credit card issuer bank has on file for you. The following forms of payments are not accepted: Green Dot, Cash App, Apple Pay, Door Dash.
   
Sales Tax:  Union Supply Direct has applied a sales tax for personal hygiene products as required by the state. Sales tax has already been included into the price of these items.
 
Shipping: All shipped orders will be charged $8.95 (non-refundable).
 
Returns: Used or abused items cannot be returned, exchanged or refunded. Please check all your items upon receipt. If any of these items are found to be missing or damaged in shipping, please notify a facility staff inventorying your package immediately. Damaged food and hygiene items will be refunded. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards.
 
Customer Service Questions:  Canteen and Colorado correctional facilities will not handle any calls or questions regarding the package program. Please direct all calls regarding package orders to the Union Supply Direct Customer Service Department.
 
Customer Service: Please refer all questions to one of the following resources listed below:
Mail: Union Supply Direct
Attn: Customer Service Dept. 301, P.O. Box 619059
Dallas, TX 75261-9059
Web: COinmatepackage.com