Rules and Regulations
 
All items in this catalog have been approved by the Colorado Department of Corrections. Union Supply Direct will only accept orders placed by family members and friends. Incarcerated Individuals may not purchase packages for themselves or other Incarcerated Individuals. Multiple orders may be placed for an Incarcerated Individual every month as long as the listed monthly spending limit for the facility and/or housing unit is not exceeded. To determine the Incarcerated Individuals eligibility and the maximum spending limit by facility and/or housing unit, please refer to the table provided. Package privileges are subject to change without notice. There is a $10 product minimum per order, this minimum does not include shipping or sales tax. Any orders received under this $10 product minimum will be canceled and refunded to the customer. Package privileges are subject to change without notice.
   

Abbreviation

Facility

Spending Limit

AVCF

 Arkansas Valley Correctional Facility - RH, UNIT 1, 2, 4, 5, 6, UNT6P

$100

AVCF

 Arkansas Valley Correctional Facility - UNIT 3

$125

ACC

 Arrowhead Correctional Center

$125

BCCF

 Bent County Correctional Facility

$100

BVCF

 Buena Vista Correctional Facility - EAST 1st, 2nd, 3rd tier, NORTH WING

$125

BVCF

 Buena Vista Correctional Facility - SEG / Unit 6

$50

BVCF

 Buena Vista Correctional Facility - SOUTH WING 1st, 2nd Tier, 3rd Tier, East Dorms

$100

BVMC

 Buena Vista Minimum Center - A, B, C, Lower North Unit

$125

BW

 Buenie Work Program

$75

CCF

 Centennial Correctional Facility - DIAG, UNIT A

$50

CCF

 Centennial Correctional Facility - UNIT B

$50

CCF

 Centennial Correctional Facility - UNITS C, D, E

$50

CCF

 Centennial Correctional Facility - UNIT F, G

$125

CCF

 Centennial Correctional Facility - Units H, I, K, L

$50

CCF

 Centennial Correctional Facility - Units L-C and D pods ONLY (incentive)

$125

CSP

 Colorado State Penitentiary - Unit: LU D

$125

CSP

 Colorado State Penitentiary - Unit B Dorm 7 & 8

$50

CTCF

 Colorado Territorial Correctional Facility - Cell House: 5 NOT Allowed

$100

CTCF

 Colorado Territorial Correctional Facility - Incentive Unit (CH7 1/2L 1/2R & 3/4L; CH3 D-Wing; CH1 R)

$125

CCCF

 Crowley County Correctional Facility

$100

DCF

 Delta Correctional Facility

$125

CCF

 Delta Correctional Facility - Five House

$125

DRDC

 Denver Reception & Diagnostic Center - Unit: Infirm

$60

DRDC

 Denver Reception & Diagnostic Center - Unit: SMNU, LU 4-A, 4B, 5

$100

DWCF

 Denver Women's Correctional Facility - Unit: MCU 4

$50

DWCF

 Denver Women's Correctional Facility - Unit: LU 3 D

$50

DWCF

 Denver Women's Correctional Facility - Unit: LU 1, LU 2

$125

DWCF

 Denver Women's Correctional Facility - Unit: LU3 A, LU 3-C, LU 5 A, B, C, D, & LU 6

$100

DWCF

 Denver Women's Correctional Facility - Unit: LU3 B

$100

FMCC

 Four Mile Correctional Center

$125

FCF

 Fremont Correctional Facility - Unit LU2 A, D, E

$100

FCF

 Fremont Correctional Facility - Cell House: 7 and 8

$100

FCF

 Fremont Correctional Facility - Unit 2

$50

FCF

 Fremont Correctional Facility - LU 3-5, 6 Low

$50

FCF

 Fremont Correctional Facility - Unit 1

$40

FCF

 Fremont Correctional Facility - 6 Upper

$50

LVCF

 La Vista Correctional Facility - 3, 4, 5, 6

$125

LVCF

 La Vista Correctional Facility - Unit: LU 1 & 7

$125

LCF

 La Vista Correctional Facility - Unit: LU 2

$125

LCF

 Limon Correctional Facility - 1 and 2 Custody

$50

LCF

 Limon Correctional Facility - Unit: LU 4 & LU 5

$125

LCF

 Limon Correctional Facility - Units: LU 6

$125

RCC

 Rifle Correctional Facility

$125

SCCF

 San Carlos Correctional Facility

$50

SCCF

 San Carlos Correctional Facility - Unit 1 LEFT ONLY

$125

SCC

 Skyline Correctional Facility

$125

SCF

 Sterling Correctional Facility - 04

$50

SCF

 Sterling Correctional Facility - Unit 4A

$50

SCF

 Sterling Correctional Facility - Unit 4B

$50

SCF

 Sterling Correctional Facility - Unit 4C

$50

SCF

 Sterling Correctional Facility - Unit 02 & 03

$100

SCF

 Sterling Correctional Facility - Units: 01, Units 21-25, and Units 31-36

$125

TCF

 Trinidad Correctional Facility

$100

YOS / YT

 Youthful Offender System

$50

   
Ordering Information: Orders are accepted July 1 - December 31, 2024.
 
Delivery of Packages: USG delivers packages to Canteen weekly, and Canteen will then deliver to each facility based on their commissary delivery schedule. USG does not have access to the commissary delivery schedule.
 
Substitutes: If an item is discontinued by the manufacturer, we will substitute with an item of equal or greater value.
 
Payment Method: Union Supply Direct accepts the following forms of payment: credit card, personal check or money order (must be domestic, printed in the U.S.) or cash payment through ACE Cash Express. Your credit card will be billed upon placement of your order. We accept all major credit and debit cards with the following logos: Visa, MasterCard, and Discover. The following forms of payments are not accepted: Green Dot, Cash App, Apple Pay. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact card holder name, billing address, CVV code and telephone number that your credit card issuer bank has on file for you.
 
Sales Tax: Union Supply Direct has applied a sales tax for personal hygiene products as required by the state. Sales tax has already been included into the price of these items. Sales Tax is subject to change without notice.
 
Shipping: All shipped orders will be charged $8.95 (non-refundable).
 
Returns: Used or abused items cannot be returned, exchanged, or refunded. Please check all your items upon receipt. If any of these items are found to be missing, defective or damaged in shipping, please notify a facility staff inventorying your package immediately. Damaged food and hygiene items will be refunded. If the original payment was made by credit or debit card, approved refunds will be credited back to the card used in the original purchase, including prepaid credit and debit cards.
 
Customer Service Questions: Canteen and Colorado correctional facilities will not handle any calls or questions regarding the package program. Please direct all calls regarding package orders to the Union Supply Direct Customer Service Department.
 
Customer Service
Please refer all questions to one of the following resources listed below:
Mail: Union Supply Direct
Attn: Customer Service Dept. 301, P.O. Box 619059
Dallas, TX 75261-9059
Phone: (855) 247-6090 | M-F 6am – 10pm and SAT 7am – 3pm (CST)
Email: CustomerService@unionsupplydirect.com
Web: COpackageprogram.com