Rules and Regulations
 
 
As an approved vendor, we are mandated to follow the rules and regulations set forth by the Colorado Department of Corrections.
 
All allowable items are included in the shopping pages based on the approval of the Colorado Department of Corrections.  If you have any questions about ordering, please contact our customer service department  by e-mailing us at COcustomerservice@unionsupplydirect.com.
 
 
Important Package Regulations:
 
Seasonal Package Program
 
Weight Limit:  There is no weight limit on packages.
  
Package Limit:  Multiple orders may be placed for an offender as long as it does not exceed the spending limit per facility, per housing/living unit.  Please refer to the maximum spending limit listed below:
 

Abbreviation

Facility

Spending Limit

AVCF

 Arkansas Valley Correctional Facility - LU 3

$100

AVCF

 Arkansas Valley Correctional Facility - RH, UNIT 1, 2, 4, 5, 6, UNT6P

$75

ACC

 Arrowhead Correctional Center

$100

BCCF

 Bent County Correctional Facility

$100

BVCF

 Buena Vista Correctional Facility - EAST 1st, 2nd, 3rd tier, NORTH WING

$75

BVCF

 Buena Vista Correctional Facility - East Dorms

$100

BVCF

 Buena Vista Correctional Facility - SEG / LOWER NORTH

$50

BVCF

 Buena Vista Correctional Facility - Unit 6

$50

BVCF

 Buena Vista Correctional Facility - SOUTH WING 1st, 2nd Tier

$100

BVCF

 Buena Vista Correctional Facility - SOUTH WING 3rd tier

$75

BVMC

 Buena Vista Minimum Center - A, B, C

$100

CCF

 Centennial Correctional Facility - DIAG, UNITS A, B, C, D, E, SEG

$75

CCF

 Centennial Correctional Facility - Unit: F, G

$100

CMRC

 Cheyenne Mountain Re-Entry Center

$100

CCC

 Colorado Correctional Center

$100

CSP

 Colorado State Penitentiary - Unit: LU D

$100

CTCF

 Colorado Territorial Correctional Facility - Cell House: 5 NOT Allowed

$100

CCCF

 Crowley County Correctional Facility

$100

DCF

 Delta Correctional Facility

$100

DRDC

 Denver Reception & Diagnostic Center - Unit: Infirm

$75

DRDC

 Denver Reception & Diagnostic Center - Unit: SMNU, LU 4-A

$100

DWCF

 Denver Women's Correctional Facility - Unit: MCU 4

$25

DWCF

 Denver Women's Correctional Facility - Unit: LU 5 A, B, C

$75

DWCF

 Denver Women's Correctional Facility - Unit: LU 5 D

$50

DWCF

 Denver Women's Correctional Facility - Unit: LU 1

$100

DWCF

 Denver Women's Correctional Facility - Unit: LU 2, LU3, LU 3-C, & LU 6

$75

FMCC

 Four Mile Correctional Center

$100

FCF

 Fremont Correctional Facility - Cell House: 7 and 8

$100

FCF

 Fremont Correctional Facility - LU 1-5, 6 Low

$75

FCF

 Fremont Correctional Facility - 6 Upper

$85

LVCF

 La Vista Correctional Facility - 2, 3, 4, 5, 6, 7

$75

LVCF

 La Vista Correctional Facility - Unit: LU 1

$100

LCF

 Limon Correctional Facility - 1, 2, 3, Custody

$50

LCF

 Limon Correctional Facility - Unit: LU 4 & LU 5

$75

LCF

 Limon Correctional Facility - Units: LU 6

$100

RCC

 Rifle Correctional Facility

$100

SCCF

 San Carlos Correctional Facility

$40

SCC

 Skyline Correctional Facility

$100

SCF

 Sterling Correctional Facility - 04

$50

SCF

 Sterling Correctional Facility - Unit 02 & 03

$75

SCF

 Sterling Correctional Facility - Units: 01, Units 21-25, and Units 31-36

$100

TCF

 Trinidad Correctional Facility

$100

YOS / YT

 Youthful Offender System

$50

 
 
 
  
Payment Methods: Union Supply Direct accepts the following forms of payment: credit card, personal check or money order.  We accept major credit and debit cards with the following logos: Discover, MasterCard, and Visa.  There is no surcharge for using your credit card to make purchases with Union Supply Group.  Please be sure to provide your exact card holder name, billing address, CVV code and the telephone number that your credit card issuer bank has on file for you.  A positive balance must be kept in the account until the package ships at which time your card will be charged.  All payments must arrive to Union Supply by November 7, 2018.
 
Form of Payment: The card will be charged: What happens when your order is placed: Additional Info:
Credit Card* When order ships There will be a hold on your credit card for the amount of the order at the time the order is placed. The hold on your card will be removed and your card will be charged at the time the package ships.
Debit Card* When order ships There will be a hold on your debit card for the amount of the order at the time the order is placed. A positive balance must be kept in the account until the package ships at which time your card will be charged.
Prepaid Card* When order is taken Funds are deducted from your card and placed on hold at the time the order is placed. A positive balance must be kept in the account until the package ships at which time your card will be charged.  Additional time will be needed to process funds.
 
* We accept major credit / debit cards and Prepaid Cards with Visa/Mastercard logos.
 
 
Cash Payment Option with ACE Cash Express: Before selecting this payment, use the ACE Cash Express store locator to verify that there is a convenient location near you. To make a payment, please take print your order summary page and bring with you when you make your payment.  You will need to provide the Order Reference (Sales Order) Number, the Exact Dollar Amount Due, Inmate ID Number, and Inmate’s Last Name.  Your payment will not be accepted without all four of these items.  ACE Cash Express will provide you with a receipt for your transaction.  Please keep this receipt to assist us in accessing your records.   Allow 2 business days for your payment to be applied to the order.
 
Products:  If an item is discontinued by the manufacturer, or out of stock for any reason, we will substitute with an item of equal or greater value.
 
Delivery of Packages:  Orders will arrive at the facility approximately 4 weeks after the ordering period has closed.
    
Shipping & Handling: All shipped orders will be charged $5.95 (non-refundable).
 
Sales Tax: Union Supply Direct has applied an 8.6% sales tax for personal hygiene products as required by the state.  Sales tax has already been included into the price of these items fo rthe appropriate calculation.
   
Order Inquiries:  Canteen and Colorado correctional facilities will not handle any calls or questions regarding the package program.  Please direct all inquiries regarding ordering to the Union Supply Direct Customer Service Department at (562)361-5700.