FAQ
 

Abbreviation

Facility

Spending Limit

AVCF

 Arkansas Valley Correctional Facility - RH, UNIT 1, 2, 4, 5, 6, UNT6P

$100

AVCF

 Arkansas Valley Correctional Facility - UNIT 3

$125

ACC

 Arrowhead Correctional Center

$125

BCCF

 Bent County Correctional Facility

$100

BVCF

 Buena Vista Correctional Facility - EAST 1st, 2nd, 3rd tier, NORTH WING

$125

BVCF

 Buena Vista Correctional Facility - SEG / Unit 6

$50

BVCF

 Buena Vista Correctional Facility - SOUTH WING 1st, 2nd Tier, 3rd Tier, East Dorms

$100

BVMC

 Buena Vista Minimum Center - A, B, C, Lower North Unit

$125

BW

 Buenie Work Program

$75

CCF

 Centennial Correctional Facility - DIAG, UNIT A

$50

CCF

 Centennial Correctional Facility - UNIT B

$50

CCF

 Centennial Correctional Facility - UNITS C, D, E

$50

CCF

 Centennial Correctional Facility - UNIT F, G

$125

CCF

 Centennial Correctional Facility - Units H, I, K, L

$50

CCF

 Centennial Correctional Facility - Units L-C and D pods ONLY (incentive)

$125

CSP

 Colorado State Penitentiary - Unit: LU D

$125

CSP

 Colorado State Penitentiary - Unit B Dorm 7 & 8

$50

CTCF

 Colorado Territorial Correctional Facility - Cell House: 5 NOT Allowed

$100

CTCF

 Colorado Territorial Correctional Facility - Incentive Unit (CH7 1/2L 1/2R & 3/4L; CH3 D-Wing; CH1 R)

$125

CCCF

 Crowley County Correctional Facility

$100

DCF

 Delta Correctional Facility

$125

CCF

 Delta Correctional Facility - Five House

$125

DRDC

 Denver Reception & Diagnostic Center - Unit: Infirm

$60

DRDC

 Denver Reception & Diagnostic Center - Unit: SMNU, LU 4-A, 4B, 5

$100

DWCF

 Denver Women's Correctional Facility - Unit: MCU 4

$50

DWCF

 Denver Women's Correctional Facility - Unit: LU 3 D

$50

DWCF

 Denver Women's Correctional Facility - Unit: LU 1, LU 2

$125

DWCF

 Denver Women's Correctional Facility - Unit: LU3 A, LU 3-C, LU 5 A, B, C, D, & LU 6

$100

DWCF

 Denver Women's Correctional Facility - Unit: LU3 B

$100

FMCC

 Four Mile Correctional Center

$125

FCF

 Fremont Correctional Facility - Unit LU2 A, D, E

$50

FCF

 Fremont Correctional Facility - Cell House: 7 and 8

$100

FCF

 Fremont Correctional Facility - Unit 2

$50

FCF

 Fremont Correctional Facility - LU 3-5, 6 Low

$50

FCF

 Fremont Correctional Facility - Unit 1

$40

FCF

 Fremont Correctional Facility - 6 Upper

$50

LVCF

 La Vista Correctional Facility - 3, 4, 5, 6

$125

LVCF

 La Vista Correctional Facility - Unit: LU 1 & 7

$125

LCF

 La Vista Correctional Facility - Unit: LU 2

$125

LCF

 Limon Correctional Facility - 1 and 2 Custody

$50

LCF

 Limon Correctional Facility - Unit: LU 4 & LU 5

$125

LCF

 Limon Correctional Facility - Units: LU 6

$125

RCC

 Rifle Correctional Facility

$125

SCCF

 San Carlos Correctional Facility

$50

SCCF

 San Carlos Correctional Facility - Unit 1 LEFT ONLY

$125

SCC

 Skyline Correctional Facility

$125

SCF

 Sterling Correctional Facility - 04

$50

SCF

 Sterling Correctional Facility - Unit 4A

$50

SCF

 Sterling Correctional Facility - Unit 4B

$50

SCF

 Sterling Correctional Facility - Unit 4C

$50

SCF

 Sterling Correctional Facility - Unit 02 & 03

$100

SCF

 Sterling Correctional Facility - Units: 01, Units 21-25, and Units 31-36

$125

TCF

 Trinidad Correctional Facility

$100

YOS / YT

 Youthful Offender System

$50

 
Q:  How do I place an order?
A:
  You can place your order directly from this website
  • To begin, you must enter the Colorado Inmate Identification Number
  • Make product selections and then go to checkout
  • We also accept orders via phone and mail
 
Q:  How do I know that items are acceptable at the facility?
A:  We have taken the guess work out of shopping for you. The only items presented on the shopping pages are already approved by the Colorado Department of Corrections so you can shop with the assurance that everything we make available has been pre-approved.
 
 
Q:  What if items in my order are out of stock?
A:  In the unlikely event that something is out of stock, your credit card will not be charged for that item or if you paid by check, you will receive a refund for any items we were unable to include.
 
 
Q:  Why are some of my favorite brands not available ?
A:  We carry a broad selection of products that meet the stringent guidelines of the Colorado Department of Corrections. Many of your favorite brands may not be considered appropriate for use inside a correctional facility or may not meet the strict packaging requirements. Please let us know however if you have an item that you would like us to carry and we will do our best to accommodate your request.
 
 
Q:  What happens if the package contains damaged or missing product?
A:  It is the responsibility of the offender to report any missing or damaged products to a CDOC employee at time of package receipt.  If the order is not correct, all discrepancies will be noted on the invoice provided and reported back to Union Supply Direct by Canteen Services for correction.  Any discrepancies reported by the purchaser of the package will not be accepted or honored.  Once the offender has opened his or her package for any reason, no discrepancies can be reported.  Union Supply Direct is not responsible for any items ordered in error.  All reported discrepancies must be made prior to Apri.  Any requests made after this date will not be honored.
 
 
Q:  How can I tell if my package has delivered to the facility?
A:  All orders are delivered according to the commissary schedule of CCI picking schedule.
 
 
Q:  Is there a toll-free number available to call?
A:  Yes, you can contact customer service toll-free at (855)247-6090.